About the company
B2C2 is a digital asset pioneer building the ecosystem of the future. The firm has unlocked institutional access to crypto by providing reliable liquidity across market conditions. B2C2’s success is built on crypto-native technology and continuous product innovation, making it the partner of choice for diverse institutions globally.Founded in 2015 and acquired by Japanese financial group, SBI, in 2020, B2C2 remains a standalone company. Headquartered in the UK, with offices in the US and Japan, B2C2 OTC Ltd. is authorised and regulated by the UK’s Financial Conduct Authority (FRN 810834). We pride ourselves on our company culture and ability to attract not only the top talent but the right people. If you are looking for a role in an exciting new industry, at a dynamic company please keep reading.
Job Summary
Opportunity:
📍To grow at a fast pace as we push you to constantly give the best of yourself 📍Work with the latest technologies and products to maximize productivity 📍Be part of an excellent global team reporting into the Head of Support to help build your skillset working in a vibrant office environment in London 📍Training opportunities
Role and Responsibilities
📍Ensure maximum uptime for production systems using real time monitoring 📍Provide level 1 and 2 application and client support 📍Work closely with Development, Quant and Infrastructure teams to investigate and solve system issues 📍Continuous monitoring of application alerts to ensure systems are running optimally 📍Maintain and enforce good quality internal documentation 📍Perform weekly support duties checklists 📍End to end ownership of client reported issues to resolution 📍End user desktop support for internal staff
The crypto industry is evolving rapidly, offering new opportunities in blockchain, web3, and remote crypto roles — don’t miss your chance to be part of it.
