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Cash App
Head of Product, Identity & Limits
7 months ago | 618 views | Be the first one to apply

Head of Product, Identity & Limits

Full-time
Remote

About the company

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Job Summary

You Will:

📍Own the ideation, strategy, design, implementation, and improvement of products and infrastructure to help us build trust with our customers 📍Lead a full stack development team (engineers, designers, researchers, data scientists, business operations) to ship innovative and incredible experiences at scale 📍Directly manage two product managers / leads 📍Lead product strategy, customer research, opportunity sizing, planning, scoping, and prioritization to build the highest impact products or improvements for our customers 📍Structure and improve our team’s processes to enhance execution velocity, making tactical tradeoffs between business priorities and resources 📍Drive effective cross-functional partnership, constantly inspiring and influencing colleagues in legal, compliance, support, machine learning, and other product areas to deliver on goals and maximize impact 📍Define the framework and metrics to measure the impact of the team; deeply understand the core drivers and monitor progress 📍Manage the roadmap to deliver on this strategy, balancing short term goals with long term vision. 📍Develop the strategy for internal tools, shared systems, and processes that govern all of Cash App’s customer engagement. 📍Work with cross functional team members distributed across the four US times zones and Melbourne, Australia

Qualifications

You Have: 📍15+ years of product management experience with a strong familiarity of platform engineering infrastructure and a proven track record of delivering outstanding products at scale 📍Outstanding leadership skills; the ability to inspire team members and drive collaborative decision-making across geographically dispersed cross-functional teams 📍Incredible business sense and a high degree of comfort with ambiguity, and a knack for quickly ramping on new skills and functions. 📍You excel in a fast-paced, dynamic environment 📍Exceptional prioritization and cross-functional stakeholder management, particularly influencing compliance/legal and external partners in a highly regulated industry 📍Excellent oral and written communication and narrative storytelling skills. You can frame and distill complex information appropriately for different audiences and are comfortable regularly presenting to and guiding Cash App’s most senior leaders. 📍An analytical mindset with the ability to distill and communicate complicated data to make decisions, determine roadmap prioritization, and understand and communicate customer and business impact 📍Exceptional team management and organizational skills. You’ve built and scaled cross-functional teams and processes. 📍A hunger to tackle complicated and impactful customer and business problems

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