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About the company
OneDegree (āThe Groupā) is a new generation of InsurTechs that is reimagining the industry with design and digital innovation. The Groupās mission is to set new standards for insurance that puts customers first. OneDegree Hong Kong Limited ("OneDegree Hong Kongā), a subsidiary of the Group, is among the first batch of virtual insurers authorized by the Hong Kong Insurance Authority to provide insurance products purely through online channels. OneDegree Hong Kong prides itself on providing breakthrough innovations in products and services, with measurable benefits in the scale of 10x, powered by its digital platform. OneDegree Global (SG) Pte. Ltd. (āOneDegree Globalā) is a technology company that offers enterprise-grade insurance core system and cyber security solutions. OneDegree Global works with insurers and other industry leaders across Asia, enabling them to accelerate digital transformation and deliver brand-new customer journeys. The company is ISO 27001 certified. Founded in 2016, OneDegree has raised more than US$30 million and is backed by renowned investors including BitRock Capital, Cyberport Macro Fund and Cathay Venture.
Job Summary
What you will be doing:
šCollaborate with the CE and executive team in setting and driving the company vision, mission, values and strategies. šLead the insurance operations functions to support the general insurance business of the company. šOperations functions include customer service, policy administration and claims. šWork with technology teams to design and implement operation innovations and automations šMonitor day-to-day operations and efficiency šForecast and plan operation resources, to meet the business needs šLead the operation teams to create new operation flows to support new products šReview and improve operation flows and efficiency Finance and/or actuarial may also report to the COO, if the COO possesses the relevant experience.
What we are looking for:
šBachelorās degree holder in any discipline šAt least 7 years of general insurance personal line experience; more than 5 years in insurance operations in either customer service, policy administration or claims šExperience in commercial line products is a plus šExperience in Finance and/or actuarial is a plus šStrong analytical, problem solving and communication skills šA team player, with excellent leadership and management skills šConstantly looking for improvements, willing to challenge BAU and experiment new operation flows šProficiency in spoken and written English and Chinese (both Cantonese and Putonghua) Strong PC skills
