Essential Duties

📍Guest Services: 📍Greet guests as they enter. 📍Provide guests with directions. 📍Distribute promotional items. 📍Check tickets and credentials for guests attempting to enter the building, private/VIP spaces or access seating sections. 📍Assist with information requests. 📍Provide mobility escorts and general assistance to deliver inclusive service to guests with disabilities. 📍Assist with information requests. 📍Notify Supervisor of guest complaints and assist in diffusing situations. 📍Effectively and calmly interact with angry or emotional guests and Team Members. 📍Ensure guests exit venue safely. 📍Assist guests during emergency situations.

Department Operations

📍Communicate effectively via radio transmission. 📍Handle all equipment with care. 📍Perform a thorough visual inspection of work areas. 📍Complete all assigned tasks within the guidelines and deadlines set by Guest Services Managers and Supervisors. 📍Maintain company confidentiality. 📍Use precautions and follow safety guidelines.