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Figment
Global Sales Engineering Manager
atĀ Figment
about 4 hours ago | 8 views | Be the first one to apply

Global Sales Engineering Manager

Full-time
New York, North America

About the company

Figment is the world’s leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figment’s institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem. We are a growth stage technology company – looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.

Job Summary

What you will do

šŸ“Lead and scale a high-performing global SE team šŸ“Hire, coach, and develop SEs across regions. Define coverage, specialization, and career paths. šŸ“Establish implementation plans, SLAs, and playbooks that create consistency while allowing regional nuance. šŸ“Drive the sales engineering operating model šŸ“Partner with AEs to run discovery, solution design, security/compliance evaluations, and executive-friendly technical narratives. šŸ“Standardize PoC entry/exit criteria, success metrics, and handoffs to delivery and CS. šŸ“Raise the bar on technical excellence and customer outcomes šŸ“Conduct world-class demos and deep product/protocol expertise across staking, validator ops, key management, custody, and Figment’s API. šŸ“Serve as an executive point of escalation for complex evaluations and strategic accounts. šŸ“Translate market feedback into roadmap and enablement šŸ“Systematically capture client and partner feedback for Product and Partnerships. šŸ“Build and maintain reference architectures, playbooks, and reusable assets that improve deal velocity and win rate. šŸ“Own evaluation programs, RFPs, and technical due diligence šŸ“Orchestrate cross-functional responses with Security, Legal, and Product. šŸ“Improve RFP/DDQ quality, turnaround times, and win rates with repeatable artifacts. šŸ“Operate with data šŸ“Instrument KPIs such as win rate on SE-supported deals, PoC success and cycle time, RFP/DDQ turnaround, time to delegation, and SE utilization. šŸ“Forecast capacity, prioritize work, and report outcomes to GTM leadership.

How you’ll make an impact

šŸ“Increase win rates and reduce time-to-delegation on SE-supported opportunities šŸ“Uplevel global quality of demos, discovery, technical narratives and documentation šŸ“Improve predictability and throughput of PoCs, RFPs, and DDQs šŸ“Capture market and partner signals that shape product roadmap and GTM strategy šŸ“Build reusable assets that compound learning and speed across regions

If this role isn’t the perfect fit, there are plenty of exciting opportunities in blockchain technology, cryptocurrency startups, and remote crypto jobs to explore. Check them on our Jobs Board.

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