About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
What You’ll Be Doing
📍Support the advisory and oversight of the First Line of Defense’s (1LOD) fraud risk management activities, including control testing, and updating policies and procedures across various functional areas. 📍Maintain and update the inventory of fraud strategy and controls across the entire user journey and product suite. 📍Collaborate with the Product Risk Management team to ensure that fraud risk considerations are embedded in the design and roll-out of company products. 📍Partner with stakeholders to investigate, report, and manage fraud incidents as needed, ensuring timely resolution and remediation/ 📍Drive the development and monitoring of Key Risk Indicators (KRIs) and other data-driven reporting related to fraud risk. 📍Assist with fraud prevention initiatives and training for staff. 📍Stay informed about emerging fraud trends, detection tools, and regulatory developments in the cryptocurrency and payments landscape.
What We Look For In You
📍Bachelor's degree in Risk Management, Business, Finance, Computer science, technology, or a related discipline. 📍4+ years of experience in Fraud risk management, Audit, or Compliance, preference for those covering payments, fraud risk, and fraud operations within financial services or digital assets. 📍Proven experience in project and stakeholder management with the ability to drive initiatives independently in a cross-functional and global environment. 📍Expertise in various fraud typologies (e.g., identity theft, account takeover, payment fraud) and tools/methodologies to combat them. 📍Excellent communication and presentation skills, with the ability to tailor reporting to different audiences. 📍Strong analytical and problem-solving skills. 📍Knowledge of the cryptocurrency ecosystem, blockchain technology, and related fraud risks is highly desirable. 📍Experience working with payments (fiat on/off ramp, banking services), fraud risk, and customer service operations. 📍Self-motivated, independent thinker with a proactive approach to solving complex problems in a fast-paced environment.
