About the company
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams ā People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more ā provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
Job Summary
You Will
šOperational Excellence šVendor & Operations Liaison: Partner with Vendor Management Operations (VMO) as a Line of Business (LOB) expert. Attend key vendor calls to provide deep context on policies, roadmaps, best practices, and supportability constraints, translating LOB objectives into concrete vendor requirements. šBusiness Advocacy: Serve as the primary business stakeholder for support functions (Vendor Management, Workforce Management, Learning & Development, Quality, & Content), defining requirements and driving accountability. šCross-Functional Leadership: Represent your domain in cross-functional forums and act as a key voice in strategic decisions. šAdvocate Enablement: Define advocate "confidence" needs (knowledge, tools) for your domain and partner with VMO and L&D to ensure they are delivered at scale. šPilot Design & Execution: Co-design and oversee vendor pilots for new tools, flows, or experimental work, defining success metrics, feedback loops, and go/no-go criteria. šDeep Expertise Development: Develop and maintain deep subject matter expertise in your domain's products, policies, tools, and operational mechanics to become the go-to expert.
You Have
š2+ years in a strategic or analytical role (e.g., Operations Manager, Senior Analyst, Program Manager) š1+ year driving cross-functional projects with Product, Engineering, or Operations teams šDemonstrated ability to analyze operational metrics, identify root causes, and design solutions šProven success influencing outcomes without direct authority
The crypto industry is evolving rapidly, offering new opportunities in blockchain, web3, and remote crypto roles ā donāt miss your chance to be part of it.
