About the company
CoinTracker is on a mission to increase the worldās financial freedom and prosperity. By enabling seamless cryptocurrency portfolio tracking and accurate tax reporting, we empower people to better understand their crypto portfolio, comply with existing regulations, and make better financial decisions.
Job Summary
What you will do
šSupport CoinTracker clients by reviewing imported crypto transactions and tax reports šLead customer calls to explain tax results, answer questions, and provide reassurance and guidance šVerify the accuracy of tax calculations, identify issues, and flag cases requiring senior review šCollaborate with CoinTrackerās tax and Customer Success teams to escalate and resolve complex cases šStay current on tax laws and crypto reporting requirements šDeliver an exceptional customer experience by being responsive, professional, and clear
What we look for
šRole-agnostic šDemonstrated ability to drive business impact šMission alignment: Hungry and motivated about making progress towards our mission of Enabling everyone in the world to use crypto with peace of mind. šTrust: Say what you believe. Do what you say. šCommunication: Able to clearly talk about the details and also zoom out to the bigger picture
If youāre passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.