Requirements

📍Minimum 3 years of payments or fintech experience 📍Experience in at least one or a combination of project management, account management, financial and business operations roles 📍Good knowledge of the payments industry 📍Good knowledge in merchant operations and account management 📍Good knowledge in financial operations and understanding on payment fund flows 📍Self-starter, problem solver, results-oriented and able to execute fast 📍Demonstrated ability to work as a team player, strong interpersonal skills 📍Effective communicator to engage with external and internal stakeholders 📍Critical thinking and analytical skills to generate insights with data

Responsibilities

📍Perform account management, business operational support and pre/post implementation initiatives for merchants 📍Perform daily reconciliation, invoice payments and top ups to partners 📍Design and implement reconciliation/fund flow process for new pay products/requirements with internal/external stakeholders 📍Identify opportunities to increase operational efficiency and work with internal/external stakeholders to improvise business operations implementation through process changes or new product features 📍Drive business assessment and project management for new strategic pay projects 📍Work with internal and external stakeholders to identify and implement solutions to improve customers’ experience 📍Negotiate and manage contracting efforts with partners 📍Manage, support and execute marketing campaigns with internal and external stakeholders 📍Lead new pay product/feature launches in new markets and end-to-end project management/implementation/expansion through close collaboration with internal and external stakeholders 📍Manage OKRs/KPIs, success metrics and performance tracking across projects to optimize success 📍Manage any other ad-hoc daily tasks required to support business