a Snapshot Of Your Responsibilities

📍Provide on-site Zoom and Conference room technical support for Fox employees and other business associates at the “White Glove” level. 📍Determine client expectations for all technical requirements for events. 📍Maintain proper communication in setting the expectations and the delivery of services requested. 📍Set up and adjust AV equipment for trainings, presentations, meetings, conferences, and events. 📍Perform routine maintenance, testing and daily room checks to confirm functionality of all AV equipment and software. 📍Collaborates with teams and project committees to ensure that audio/visual integrations adhere to company standards. 📍Report issues and status updates in a timely manner to team and management, following proper escalation procedures. 📍Install AV equipment including but not limited to displays, projectors, camera systems, video teleconferencing systems, microphones and speakers. 📍Perform equipment additions, removals, repairs, replacements and inspections. 📍Identify, troubleshoot, and resolve equipment and software malfunctions in a timely manner. 📍Maintain a broad and in-depth knowledge of AV technologies. 📍 Provide after-hours and weekend support as needed.

What You Will Need

📍1 - 4 years of experience as an AV Technician or similar role. 📍Experience and certifications for Dante, AV over IP, Extron, Shure, BiAmp, and Poly systems is a plus. 📍Excellent communication and client interaction skills (including verbal and written communication). 📍Commercial AV installation experience including best practices and safety requirements is a plus. 📍Fundamental computer networking comprehension and configuration skills. 📍Experience working with macOS and Microsoft operating systems. 📍Proficient in Microsoft Office Applications (PowerPoint, Excel, Word, Outlook, etc.) 📍Excellent decision making and problem-solving skills that are quality focused and consistent with Fox’s standards. 📍Must be able to operate in complex situations and working within multiple systems. for certain event servicing.