Key Responsibilities

📍Supervise and manage shop staff, including Leads and Technicians, ensuring accountability to company standards 📍Lead the hiring process for technician and lead positions, including interviewing, evaluating, and selecting candidates 📍Support performance accountability by documenting issues, providing coaching and feedback, and escalating when appropriate 📍Conduct performance monitoring and contribute to reviews by evaluating staff achievements, identifying gaps, and recommending development plans 📍Oversee onboarding and training of new employees to ensure they understand policies, safety practices, and repair procedures 📍Ensure consistent compliance with SOPs, workplace standards, and safety/ESD protocols 📍Support logistics operations and ensure adequate stock of tools, parts, and repair materials to meet production needs 📍Foster a positive work environment by addressing employee concerns, maintaining morale, and encouraging teamwork 📍Manage day-to-day personnel administration, including documentation and reporting 📍Coordinate with Leads to align staffing and workflow with operational goals and quality standards 📍Additional duties as assigned 📍This role requires professionalism, respect, strong communication, and the ability to work well with others in a team-oriented, inclusive environment.

Required Qualifications

📍High school diploma or GED
📍2–4 years of experience in a supervisory or management role 📍Strong leadership and people management skills, including hiring, coaching, and performance evaluation 📍Demonstrated experience managing employee relations, including administering corrective actions while promoting a respectful, team-oriented work environment. 📍Proficiency in scheduling, documentation, and administrative recordkeeping 📍Strong organizational and prioritization skills with the ability to align staffing levels, inventory needs, and production timelines. 📍Proven ability to address employee concerns and performance matters with approachability, fairness, and professionalism.

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