About the company
Nansen is a blockchain analytics platform that enriches on-chain data with millions of wallets labels. Crypto investors use Nansen to discover opportunities, perform due diligence and defend their portfolios with our real-time dashboards and alerts.
Job Summary
Responsibilities
📍Affiliate Management: Oversee Nansen’s network of affiliates and partner communities, ensuring active engagement and performance. 📍Upskilling Affiliates: Onboard and collaborate with new affiliates to train them to fully leverage the platform, enhancing their ability to share insights with their followers. 📍Relationship Building: Cultivate strong, long-term relationships with affiliates and partner communities to support mutual success. 📍Content Sharing: Distribute regular onchain insights and updates from internal sources to affiliates, promoting content distribution and platform engagement. 📍Affiliate Support: Provide timely responses to affiliate inquiries, addressing product usage questions and other needs. 📍Best Practices Analysis: Identify and share insights from successful affiliates to improve performance across the broader book of creators. 📍Campaign Implementation: Develop and execute campaigns with partner communities to boost awareness, signups, and revenue. 📍Performance Tracking & Updates: Regularly update affiliates on their earnings and performance metrics, maintaining transparency and motivation.
Must Haves
📍Strong understanding of the crypto landscape. This includes personal experience with investing or trading crypto, and familiarity with content creators and their role in the ecosystem. 📍1-2 years in a customer-facing role, such as a Customer Success Manager, Community Manager, or Affiliate Manager. 📍Exceptional English communication and relationship management skills, with the ability to work across global time zones. 📍Based in EMEA.