About the company
Nansen is a blockchain analytics platform that enriches on-chain data with millions of wallets labels. Crypto investors use Nansen to discover opportunities, perform due diligence and defend their portfolios with our real-time dashboards and alerts.
Job Summary
Responsibilities
šAffiliate Management: Oversee Nansenās network of affiliates and partner communities, ensuring active engagement and performance. šUpskilling Affiliates: Onboard and collaborate with new affiliates to train them to fully leverage the platform, enhancing their ability to share insights with their followers. šRelationship Building: Cultivate strong, long-term relationships with affiliates and partner communities to support mutual success. šContent Sharing: Distribute regular onchain insights and updates from internal sources to affiliates, promoting content distribution and platform engagement. šAffiliate Support: Provide timely responses to affiliate inquiries, addressing product usage questions and other needs. šBest Practices Analysis: Identify and share insights from successful affiliates to improve performance across the broader book of creators. šCampaign Implementation: Develop and execute campaigns with partner communities to boost awareness, signups, and revenue. šPerformance Tracking & Updates: Regularly update affiliates on their earnings and performance metrics, maintaining transparency and motivation.
Must Haves
šStrong understanding of the crypto landscape. This includes personal experience with investing or trading crypto, and familiarity with content creators and their role in the ecosystem. š1-2 years in a customer-facing role, such as a Customer Success Manager, Community Manager, or Affiliate Manager. šExceptional English communication and relationship management skills, with the ability to work across global time zones. šBased in EMEA.