About the company
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Job Summary
What you'll do
šIdentify, approach, and onboard new merchants across various industries to use our payment services (e.g., POS terminals, QR payments, e-wallets). šBuild and maintain strong relationships with existing merchants to drive usage, retention, and satisfaction. šNegotiate merchant discount rates (MDRs), commercial terms, and service agreements. šCollaborate with internal teams (e.g., product, tech, and operations) to support smooth onboarding and integration. šServe as the main point of contact for merchant queries, support, and escalations. šMonitor account and portfolio performance, track transaction volumes, and identify growth opportunities. šStay updated on industry trends, competitor offerings, and customer needs in the payments and fintech space.
What we expect from you
šBachelorās degree in Business or a related field. š2ā4 years of experience in merchant acquisition, business development, or account management, preferably in fintech, banking, payments, or e-commerce. šProven experience in closing deals and managing a high-volume portfolio. šExcellent communication, presentation, and negotiation skills. šCustomer-focused mindset with a strong drive to exceed targets and KPIs. šSelf-starter with strong organizational and time management abilities. šAbility to coordinate with international partners and stakeholders. šProven track record of meeting or exceeding quotas and receiving positive customer feedback.
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