About the company
The Tie is the leading provider of information services for digital assets. Our core offering, The Tie Terminal, is the fastest and most comprehensive workstation for institutional digital asset investors. Our clients include the leading traditional and crypto-native hedge funds, OTC desks, market makers, trading venues, banks, sell-side firms, and other institutional market participants. We’re backed by top-tier investors and retain the capital, customers, and team required to scale. We love crypto and we’re excited about our role in its global proliferation. We are based in New York City, but open to remote hires.
Job Summary
What You Will Work On
đź“ŤBuild strong relationships with assigned institutional clients đź“ŤWork alongside the Account Executives to win new business and increase sales đź“ŤProvide support for customers in the pre-sales and post-sales processes đź“ŤMaintain CRM including recording details notes from meetings with clients đź“ŤAnswering client questions via their designated support channel Communicate new feature launches đź“ŤBuild dashboards, watchlists and news feeds for new clients đź“ŤAggregate product feedback from clients and present to the product team đź“ŤProspect and network for upsells to existing clients đź“ŤDrive net retention
Requirements
📍BA/BS degree or relevant account management experience 📍Experience or passion for cryptocurrency markets is a must 📍Experience interacting with institutional investors is strongly preferred 📍An ability to gasp customers’ needs and suggest timely solutions 📍Excellent presentation, relationship building and communication skills 📍Strong analytical and problem-solving skills 📍SQL and Python experience is a plus 📍CRM and client prospecting experience
Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.
