About the company
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team is composed of PR/Media Relations, Events, Design, and other external-facing functions. The team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Events team is a dynamic group dedicated to crafting extraordinary experiences that encompass our company's values and mission. Our team is driven by a passion for bringing people together to connect in meaningful ways.
Job Summary
In this role, you’ll:
📍Manage a focused portfolio of retail accounts, developing and executing on long-term strategic account plans 📍Lead complex, multi-stakeholder sales cycles spanning merchandising, operations, marketing, and commercial functions 📍with solutions and research engineering to design pilots that d monstrate measurable business and customer impact 📍Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments 📍Own a revenue and consumption target; manage forecasts and pipeline reporting 📍Monitor industry and regulatory trends (e. FTC, consumer protection, etc.) to guide customer and product strategy 📍Represent OpenAI at industry conferences and thought-leadership events (e.g., NRF, Shoptalk) 📍Partner cross-functionally with marketing, partnerships, and communications to build the Retail go-to-market motion
We’re seeking someone with experience including:
📍14+ years selling complex enterprise software or platform-as-a-service solutions 📍4+ years selling to retail or consumer goods customers 📍Experience managing C-suite relationships across merchandising, IT, marketing, and commercial teams 📍Strong understanding of retail and consumer goods workflows (e.g., inventory management, customer analytics, e-commerce operations, marketing campaigns) 📍Familiarity with data privacy, compliance (PCI DSS, GDPR), and security considerations in retail 📍Demonstrated ability to design and execute complex deal and partnership strategies
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