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Copper.co
VP - Client Operations
atĀ Copper.co
about 12 hours ago | 31 views | Be the first one to apply

VP - Client Operations

Full-time
New York, North America
Per year
$120,000 To $150,000

About the company

Copper is a digital asset technology company dedicated to helping institutional investors safely acquire, trade, and store crypto assets. Built and led by Dmitry Tokarev, a software and financial engineering specialist, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology – the gold standard in secure custody. Copper’s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoopā„¢ is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoopā„¢ is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.

Job Summary

Key Responsibilities of the role

šŸ“Own BAU oversight for regional middle office operations, including supervision of 1st line risk and daily post-trade workflows šŸ“Oversee all middle office operations, ensuring seamless client experience across Copper’s platforms šŸ“Support the launch, improvement, and scaling of Copper products, tools, and operational infrastructure šŸ“Partner closely with Compliance, Risk, Finance, Product, Engineering, and Service Delivery teams to ensure seamless delivery šŸ“Act as senior point of contact for escalation management. šŸ“Monitor operational business partners in line with intercompany agreements, SLAs, and performance KPIs šŸ“Drive continuous efficiency improvements, using data to optimize workflows and mitigate operational risk šŸ“Build and mentor a team of AVPs and Associates, fostering a culture of accountability and excellence šŸ“Deliver strategic projects from ideation to completion, aligning cross-functional stakeholders and timelines šŸ“Cultivate and leverage an established internal network to drive collaboration and innovation across functions

Your experience, skills and knowledge

šŸ“Essential šŸ“Deep knowledge of operational standards, middle office controls, and crypto infrastructure workflows šŸ“Understanding of cryptocurrency technology, blockchain, and digital assets. šŸ“Demonstrated ability to own strategic initiatives through to completion in complex and evolving environments šŸ“Able to navigate uncertainty and adapt quickly to changing circumstances while remaining focused and clear-headed šŸ“Hands-on familiarity with Copper’s product suite or comparable digital custody platforms šŸ“Proven track record of leading operational teams and building trusted stakeholder relationships šŸ“Autonomous operator and inclusive team leader, capable of driving regional initiatives independently while fostering collaboration, transparency, and resilience across globally distributed teams.

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.

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