About the company
Edge & Node stands as the revolutionary vanguard of web3, a vision of a world powered by individual autonomy, shared self-sovereignty and limitless collaboration. Established by trailblazers behind The Graph, we’re on a mission to make The Graph the internet’s unbreakable foundation of open data. Edge & Node invented and standardized subgraphs across the industry, solidifying The Graph as the definitive way to organize and access blockchain data. Utilizing a deep expertise in developing open-source software, tooling, and protocols, we empower builders and entrepreneurs to bring unstoppable applications to life with revolutionary digital infrastructure. Edge & Node acts on a set of unwavering principles that guide our journey in shaping the future. We champion a decentralized internet—free from concentrated power—where collective consensus aligns what is accepted as truth, rather than authoritative dictation. Our commitment to censorship resistance reinforces our vision of an unyielding information age free from the grasp of a single entity. By building for open-source, we challenge the stagnant landscape of web2, recognizing that true innovation thrives in transparency and collaboration. We imagine a permissionless future where the shackles imposed by central gatekeepers are not only removed, but relegated to the dustbin of a bygone era. And at the foundation of it all, our trust shifts from malevolent middlemen to trustless systems, leveraging smart contracts to eliminate the age-old vulnerabilities of misplaced trust.
Job Summary
What You’ll Be Doing
📍Defining Research Goals: Collaborating with designers and other team members to define research learning objectives 📍Formulating Research Protocol: Translating research goals into actionable testing plans. Ensuring protocol adheres to industry best practices and avoiding biased outcomes. 📍Organizing and Executing Research: Recruiting users, scheduling, and administering testing sessions. We have a passionate user community on Discord that is eager to help improve The Graph. We also expect our researcher to organize and share feedback captured through other channels (in-product feedback, surveys, etc.) 📍Communicating Research Outcomes: Adeptly synthesizing session outputs into clear, actionable recommendations 📍Partner With UX Designers: Engaging with other designers to ensure research outcomes are correctly addressed
What We Expect
📍Ability to understand technically complex user flows and to execute broad research across a portfolio of products 📍Numerous examples of previous user research processes (covering the end-to-end flows with polished artifacts) 📍Experience working on tools used specifically by developers (Command-Line, IDE's, Collaboration tooling) 📍Expertise in Figma/Sketch focused on collaborating with design partners 📍Passion for diving into difficult problem spaces and identifying core user objectives 📍Compassionate and confident when giving feedback to others on the team, and humble when receiving feedback 📍A strong work ethic, being able to take ownership and to proof-check your own work with high accuracy. Know how to balance perfectionism with agile deliverables. 📍Emotional intelligence to think through design problems with partners and arrive at thoughtful solutions 📍Exceptional communicator 📍Experience within web3/crypto is a bonus 📍Experience conducting quantitative analysis in R or Python is a bonus
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