About the company
At PINTU, We are building the #1 crypto investment platform to focus on new investors in Indonesia and Southeast Asia. We know that 99% of new investors are underserved because existing solutions cater to the 1% who are pros and early adopters hence we built an app that helps them to learn, invest and sell cryptocurrencies with one click away.
Job Summary
Retail Client KYC Support
šDocument Review: Check and validate KYC documents submitted by retail users to ensure completeness and compliance with requirements. šProcessing Coordination: Work closely with the operations team to ensure all KYC submissions are processed accurately and in a timely manner. šFollow-Up & Issue Resolution: Identify and follow up on missing or incorrect documentation, coordinating with relevant teams for resolution. šQuality Assurance Checks: Conduct regular reviews of processed KYC files to ensure quality and consistency.
Institutional Client Onboarding Support
šKYC Documentation Review: Assist in checking institutional documents such as corporate registration, source of funds, and transaction purposes. šRisk Flagging: Spot any inconsistencies or red flags and escalate them to the Compliance team for further investigation. šCompliance Support: Help maintain documentation and records for all institutional clients to support audit-readiness and transparency.
Operational Documentation & Reporting
šData Entry & Tracking: Use internal tools to update and track KYC status, keeping systems up-to-date and accurate. šProcess Feedback: Share observations or bottlenecks from day-to-day work to support continuous improvement. šRegulatory Awareness: Stay informed on the latest KYC-related requirements and practices in crypto to ensure day-to-day tasks remain compliant.
The future of finance is here ā whether youāre interested in blockchain, cryptocurrency, or remote web3 jobs, thereās a perfect role waiting for you.
