About the company
At PINTU, We are building the #1 crypto investment platform to focus on new investors in Indonesia and Southeast Asia. We know that 99% of new investors are underserved because existing solutions cater to the 1% who are pros and early adopters hence we built an app that helps them to learn, invest and sell cryptocurrencies with one click away.
Job Summary
Retail Client KYC Support
đź“ŤDocument Review: Check and validate KYC documents submitted by retail users to ensure completeness and compliance with requirements. đź“ŤProcessing Coordination: Work closely with the operations team to ensure all KYC submissions are processed accurately and in a timely manner. đź“ŤFollow-Up & Issue Resolution: Identify and follow up on missing or incorrect documentation, coordinating with relevant teams for resolution. đź“ŤQuality Assurance Checks: Conduct regular reviews of processed KYC files to ensure quality and consistency.
Institutional Client Onboarding Support
đź“ŤKYC Documentation Review: Assist in checking institutional documents such as corporate registration, source of funds, and transaction purposes. đź“ŤRisk Flagging: Spot any inconsistencies or red flags and escalate them to the Compliance team for further investigation. đź“ŤCompliance Support: Help maintain documentation and records for all institutional clients to support audit-readiness and transparency.
Operational Documentation & Reporting
đź“ŤData Entry & Tracking: Use internal tools to update and track KYC status, keeping systems up-to-date and accurate. đź“ŤProcess Feedback: Share observations or bottlenecks from day-to-day work to support continuous improvement. đź“ŤRegulatory Awareness: Stay informed on the latest KYC-related requirements and practices in crypto to ensure day-to-day tasks remain compliant.
The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.
