About the company
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Job Summary
What you'll do:
šManage day-to-day e-KYC and KYB verification processes, handling hundreds of customer and business onboarding submissions daily. šConduct thorough CDD/EDD on both retail and business accounts, ensuring completeness, accuracy, and compliance with internal and regulatory policies. šAssess and assign risk levels to customers and business entities, escalating suspicious or high-risk cases for further review. šOwn the onboarding experience from a compliance lens, helping streamline and improve workflows for faster and safer customer activation. šSupport the development and enforcement of internal KYC/KYB policies and procedures, ensuring operational consistency and regulatory alignment. šIdentify pain points in the onboarding and verification processes; work with Product, Compliance, and Engineering to implement process improvements. šAssist with audits and regulatory reporting related to onboarding and KYC/KYB activities. šServe as a senior quality checker, mentoring junior analysts and monitoring adherence to SLAs and quality benchmarks. šStay up to date with evolving AML/KYC regulations, fraud trends, and fintech compliance best practices. šEnsure the secure handling and protection of all customer and business data in line with privacy and confidentiality standards.
What we expect from you:
š5+ years of experience in KYC and KYB, with strong exposure to e-KYC operations in a fintech, digital bank, lending companies, or high-growth financial services environment. šDemonstrated experience in customer and business onboarding, with a focus on high-volume operational environments. šDeep understanding of KYC/CDD/EDD frameworks, AML guidelines, and regulatory compliance requirements (preferably within the APAC region) šFamiliarity with KYB documentation, entity verification, UBO identification, and risk profiling for businesses. šBachelorās degree in Business, Finance, Legal Studies, or a related field šExcellent attention to detail and risk assessment skills. šProficient in Google Workspace (Sheets, Docs, Slides); knowledge of onboarding platforms, CRM systems, or KYC tools is a plus.
The future of finance is here ā whether youāre interested in blockchain, cryptocurrency, or remote web3 jobs, thereās a perfect role waiting for you.
