What You Will Do

📍Conduct end-to-end KYC and EDD reviews across all customer risk tiers, ensuring compliance with internal policies and global AML/CTF regulations. 📍Perform complex EDD investigations on high-risk individuals, including deep analysis of identity, source of funds, and source of wealth. 📍Assess financial crime, sanctions, and jurisdictional risk, escalating potential SAR cases with clear, defensible investigative documentation. 📍Collaborate with Compliance, Fraud, and FIU teams to resolve complex escalations and maintain consistent risk decisioning. 📍Operate effectively in a high-volume environment while maintaining high QA standards and meeting productivity KPIs. 📍Act as a KYC/EDD subject matter expert and escalation point for customer-facing and operational teams. 📍Develop and maintain operational processes, workflows, and documentation to support scalable identity verification operations. 📍Identify operational inefficiencies and propose data-driven solutions to improve quality, speed, and risk controls. 📍Deliver project support and training for internal teams and BPO partners.

About You

📍Must-have experience and skills: 📍1+ year of experience working in KYC, AML, compliance operations, or a regulated operational environment, with exposure to customer onboarding or due diligence processes 📍Strong attention to detail and ability to follow defined procedures while producing accurate, well-documented outputs 📍Ability to assess customer information and identify potential risk indicators, escalating issues clearly and appropriately 📍Comfortable working in a high-volume, fast-paced operational setting, including meeting productivity and quality expectations

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