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Serotonin
APAC Web3 Marketing Manager Malaysia Remote
atĀ Serotonin
2 days ago | 36 views | Be the first one to apply

APAC Web3 Marketing Manager Malaysia Remote

Full-time
Malaysia, Asia
Per year
$54,000 To $90,000

About the company

Serotonin is the leading breakthrough marketing and communications partner for digital asset companies, working with the top businesses and entrepreneurs in the industry on brand positioning, media relations, content, growth marketing, and go-to-market strategy. We bring together a deep expertise in financial services, digital assets, and decentralizing technologies to help innovators tackle some of the biggest challenges facing business and society by building the next generation of products, services, and experiences.

Job Summary

Responsibilities

šŸ“Ensure timely delivery of client work, overseeing all aspects of strategic client accounts including project management, documentation, timelines, resource allocation, and profitability šŸ“Leverage PR expertise and deep knowledge of web3 media to craft impactful narratives, boost brand visibility, and foster authentic connections within Malaysia's local web3 community šŸ“Cultivate and maintain relationships with local web3 media, industry leaders, and influencers to amplify reach šŸ“Develop and refine a streamlined client operations process, from kickoff to project closure, collaborating closely with the APAC Marketing Director on project needs and execution šŸ“Set deadlines, update project management software, and follow up with internal and external teams to maintain operational efficiency šŸ“Guide team adherence to processes and timelines established by Serotonin, serving as the primary contact for client communications and issues šŸ“Manage meeting logistics, including agendas, note-taking, follow-up actions, and regular updates on OKRs, KPIs, and quarterly reviews šŸ“Distribute key strategic documents to Marketing Directors or advisors and flag delivery issues to leadership for prompt resolution

Requirements

šŸ“3+ years of experience in client services operations within a marketing environment šŸ“Agency experience required, with a preference for PR or digital agencies šŸ“Proficiency in the local language and strong fluency in English are essential for this role, given the need for precise translation and active communication with clients šŸ“Actively engaged in the local web3 community, with demonstrable involvement šŸ“Proven ability to develop and grow client relationships over time šŸ“Solid understanding of digital marketing, including SEO, paid media, CRO, and related areas šŸ“Experience in effectively supporting high-performing teams šŸ“Exceptional communication skills

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