Responsibilities

📍Oversee daily P2P performance across key APAC markets, ensuring healthy liquidity, strong order success rates, and an excellent user experience. 📍Manage the merchant ecosystem end-to-end, including onboarding, vetting, performance review, incentive programs, and quality improvement. 📍Identify operational bottlenecks and drive data-backed improvements for marketplace efficiency and transaction growth. 📍Support the rollout of new P2P features, especially China-first pilots that scale to global markets. 📍Collaborate with product, risk, compliance, marketing, and support teams to ensure safe and effective marketplace operations. 📍Monitor key metrics such as spreads, liquidity depth, completion rates, cancellations, and fraud trends. 📍Research APAC P2P market conditions, payment methods, and user behaviors to inform operational strategy.

Requirements

📍Bachelor’s degree in Business, Finance, Engineering, or related fields. 5~8 years of experience in P2P operations, marketplace operations, fintech, payments, or crypto. 📍Strong understanding of P2P ecosystems, marketplace dynamics, or payment industry models. 📍Bilingual English and Chinese are required to be able to coordinate with overseas partners and stakeholders. 📍Self-driven, proactive, and comfortable pushing initiatives independently—not just executing tasks. 📍Strong analytical skills with Excel/SQL familiarity. 📍International mindset and ability to operate in fast-paced, high-pressure environments.

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