About the company
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team is composed of PR/Media Relations, Events, Design, and other external-facing functions. The team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Events team is a dynamic group dedicated to crafting extraordinary experiences that encompass our company's values and mission. Our team is driven by a passion for bringing people together to connect in meaningful ways.
Job Summary
In this role, you will:
📍Own the strategy and operating model of the Digital Native ADE team across EMEA, ensuring alignment with company objectives and the evolving needs of our customers. This will involve triaging incoming opportunities and managing the Digital Native portfolio. 📍Lead, build, and mentor a team of high-performing ADEs to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption. 📍Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps. 📍Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders. 📍Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors.
You’ll thrive in this role if you:
📍Have 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations. 📍Have 2+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams. 📍Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture. 📍Have industry experience in programming languages like Python or Javascript.
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