About the company
Communityone is building data-driven technology for high impact Discord community management.
Job Summary
We are looking for a community manager on behalf of our client. Our client is a Web3 company founded in 2017 by an international team of over 75 people from world-class tech giants like Amazon, Dell and Tencent. A mix of engineers, product managers, designers, marketers, business developers, strategists and others, the company works hard to create great products that make a difference, like a Layer 1 network and feature-filled mobile app.
Responsibilities:
• Manage and grow our online communities (Discord)
• Schedule and coordinate regular community events, competitions, and discussions
• Monitor and respond to user reviews online and on the app stores
• Report user feedback to our product/marketing teams
• Find ways to boost user retention
• Contribute to our overall marketing plan using information from the community
• Work closely with strategy and product teams
• Keep up to date with developments in Web3, blockchain and crypto
• Contribute ideas for app improvements, content, and anything else!
Requirements
• 2-4 years of experience in Web3 and tech (developments, cultural trends, etc.)
• Experience in community management and customer service
• Can write and speak in English fluently (native/bilingual level)
• Strong communication and interpersonal skills
• Able to work quickly and efficiently while balancing multiple tasks
• Passionate about growing and building communities