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CommunityOne
Web3 Community Manager
over 1 year ago | 1131 views | 44 applications

Web3 Community Manager

Full-time
Philippines, United Kingdom, Remote

About the company

Communityone is building data-driven technology for high impact Discord community management.

Job Summary

We are looking for a community manager on behalf of our client. Our client is a Web3 company founded in 2017 by an international team of over 75 people from world-class tech giants like Amazon, Dell and Tencent. A mix of engineers, product managers, designers, marketers, business developers, strategists and others, the company works hard to create great products that make a difference, like a Layer 1 network and feature-filled mobile app.

Responsibilities:

• Manage and grow our online communities (Discord)

• Schedule and coordinate regular community events, competitions, and discussions

• Monitor and respond to user reviews online and on the app stores

• Report user feedback to our product/marketing teams

• Find ways to boost user retention

• Contribute to our overall marketing plan using information from the community

• Work closely with strategy and product teams

• Keep up to date with developments in Web3, blockchain and crypto

• Contribute ideas for app improvements, content, and anything else!

Requirements

• 2-4 years of experience in Web3 and tech (developments, cultural trends, etc.)

• Experience in community management and customer service

• Can write and speak in English fluently (native/bilingual level)

• Strong communication and interpersonal skills

• Able to work quickly and efficiently while balancing multiple tasks

• Passionate about growing and building communities

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