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Robinhood
User Experience Researcher, Cash (P2P)
over 1 year ago | 1567 views | 14 applications

User Experience Researcher, Cash (P2P)

Full-time
California, Menlo Park, New York
Per year
$126,000 To $190,000

About the company

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Job Summary

Research has been central to our product development and business strategy since the very beginning - and our team continues to grow, along with our user base and product. Working in the research team at Robinhood, you'll help us systematically understand how people interact with financial products and how they think and feel about money.

Your day-to-day will involve:

Proactively and independently identifying high-impact questions from a product or business perspective Answering those questions with a strong command of qualitative and quantitative methods - especially survey development and related data analysis Planning and leading research end to end, including strategic, foundational, iterative, and evaluative research Representing the voice of the user throughout the whole product development process, working closely with PMs, designers, engineers, and leadership Clearly communicating your research insights for teams to translate research findings to product and business impact Contributing to the development of a data-driven understanding of Robinhood users and potential users About you:

6+ of mixed methods (qualitative or quantitative) research experience; it can either be industry-only, or a combination of industry experience and academic research Record of applying your research skills to build product and business impact Strong work ethic, excellent organization and communication skills Love and care for your craft Bonus points:

Background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar Passion for working and learning in a fast-growing company

This role is also eligible for an annual discretionary bonus and participation in Robinhood’s equity plan.

Base pay is determined by market location and may vary depending on job-related knowledge, skills, and experience. Please note, some of our roles are open to additional levels which would impact the expected base pay.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

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