About the company
Genies is culture’s leading avatar technology company empowering humans to create their own avatar experiences. To-date, Genies has been widely adopted by cultural tastemakers and has partnerships with Universal Music Group and Warner Music Group as their rosters’ “official avatar.” Genies has recently launched its consumer arm via its AR Developer Kit which allows developers to create interoperable avatar experiences for mobile and hardware AR. Their first avatar experience, Silver Studio, allows users to design and exchange digital fashion. Genies has raised $250M from investors such as Silver Lake, BOND, NEA, and Bob Iger valuing the company at $1 billion.
Job Summary
What You’ll Be Doing
📍Own and evolve Genies’ Trust & Safety strategy across all surfaces, ensuring a safe, respectful, and inclusive digital environment. 📍Establish and enforce community guidelines, moderation frameworks, and enforcement policies for user-generated content, digital goods, and virtual interactions. 📍Partner with Engineering and Product to develop scalable tools and systems for content moderation, abuse detection, user reporting, and risk mitigation. 📍Work with our partners to implement their brand specific trust and safety requirements. 📍Monitor platform behavior and trends to proactively identify emerging risks and design safeguards before issues scale. 📍Act as the central liaison for safety escalations, working cross-functionally with Legal, Partnerships, Support, and Executive Leadership to handle incidents with speed and integrity. 📍Work within our UGC communities to build and manage a team of moderators to help cultivate and enforce our standards. 📍Collaborate with internal stakeholders to promote user education, transparency, and community well-being through clear communication and policy updates. 📍Stay ahead of industry trends, regulatory guidance, and global policy developments to ensure Genies remains at the forefront of platform safety.
What You Should Have
📍5–7+ years of experience in Trust & Safety, Content Moderation, Risk, or Policy roles within digital platforms or creator ecosystems. 📍Proven experience creating and implementing scalable trust & safety operations and policies, ideally for a consumer or social product. 📍Strong understanding of UGC moderation, policy development, abuse trends, and risk detection systems. 📍Demonstrated leadership in crisis response and sensitive incident management. 📍Excellent judgment and communication skills — comfortable making high-stakes decisions quickly and collaboratively.
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