About the company
QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world’s best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily. We are a global remote first company HQ’d in Miami, Florida.
Job Summary
What You'll Do
📍These are examples of things we would like to have seen you achieve in the past - don't worry about a perfect 1:1 match: 📍Have handled customer support in a technical capacity 📍Worked on a remote team of 5-10 people 📍Written scripts to figure out why some technical thing is not working 📍Managed refunds, credits and charges in Stripe 📍Lead a customer support team in a technical capacity
What You'll Bring
📍Advanced scripting in more than one of the following languages: Python, GoLang, Ruby, Bash 📍Internet core protocol knowledge: DNS, TCP/SSL, HTTP, etc The Ethereum JSON RPC 📍Experience in maintaining infrastructure as code (Terraform and preferably Ansible, but experience in Salt, Puppet or Chef is acceptable) 📍Expertise in managing Linux hosts 📍Experience with proactive alerting and monitoring systems technologies 📍Dealing with technical customer support (troubleshooting, CLI tools, Linux)
Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.
