What you’ll be doing:

📍Leading the UX Research function for our Consumer Growth org, from large foundational and generative projects to evaluative, tactical, and investigative quick wins 📍Coordinate and conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, and other methods as needed 📍Craft research reports to clearly communicate your findings and make impactful design and product recommendations for the team 📍Help stakeholders translate research insights (from you and from other researchers) into actionable ideas for experiments and A/B tests, campaigns, notifications, and upsells 📍Synthesize qualitative research insights with data and analytics to increase Growth team metrics

What we look for in you:

📍7+ years of user research experience, preferably with some experience in a lead role or primary point of contact for a large product area with many stakeholders 📍Experience supporting growth, monetization, ads/marketing, or other KPI-driven top-of-funnel teams 📍Strong metrics focus, fluent in quantitative data and experimentation 📍Confident team leadership and patient guidance to a range of stakeholder levels, including guiding designers and PMs through their own research 📍Easily communicates complex concepts, with ability to influence strategy and decision making 📍Can successfully manage project prioritization and multiple stakeholder relationships independently 📍Experience with both moderated & unmoderated testing 📍Collaborative attitude, team mentality, and humility 📍A learner’s mindset, seeing feedback as a chance to grow 📍Interest in crypto or financial products