Responsibilities

📍Develop tools and solutions to improve developer experience (DevX) eg. Docs, IDE’s, SDK’s, plugins and more 📍Develop bespoke integrations for key customers using Stitch 📍Guide customers through the technical integration process, starting from testing all the way through to go-live 📍Answer client technical product questions eg. constraints, requirements, integration stack, recommendations 📍Advise technical solutions for prospective and new customers planning to integrate Stitch, including demo’ing and showcasing the product integration process 📍Define, produce, and evolve platform and tooling to support smooth integration processes across all acquisition channels and various types of customers 📍Lead error management during integration, and answer Stitch related product integration queries (API documents, testing, go-live preparation) 📍Perform Quality Assurance reviews (QA) and User Acceptance Testing (UAT) during go-live phases 📍Host client integration workshops, code review workshops and check-ins to advise customers on best practices during technical integration process 📍Work with our product & engineering teams to translate prospect feedback into meaningful product insights

Requirements

📍Bachelor’s degree in Computer Science or equivalent working experience 📍Previous customer-facing experience (advantageous: in a technical sales role) 📍Ability to quickly understand new technologies and complex concepts quickly (advantageous: a track record of success in financial technology or technology startup)