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Solutions Architect
at Stitch
5 months ago | 332 views | Be the first one to apply

Solutions Architect

South Africa

About the company

Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers. We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint.

Job Summary


📍Develop tools and solutions to improve developer experience (DevX) eg. Docs, IDE’s, SDK’s, plugins and more 📍Develop bespoke integrations for key customers using Stitch 📍Guide customers through the technical integration process, starting from testing all the way through to go-live 📍Answer client technical product questions eg. constraints, requirements, integration stack, recommendations 📍Advise technical solutions for prospective and new customers planning to integrate Stitch, including demo’ing and showcasing the product integration process 📍Define, produce, and evolve platform and tooling to support smooth integration processes across all acquisition channels and various types of customers 📍Lead error management during integration, and answer Stitch related product integration queries (API documents, testing, go-live preparation) 📍Perform Quality Assurance reviews (QA) and User Acceptance Testing (UAT) during go-live phases 📍Host client integration workshops, code review workshops and check-ins to advise customers on best practices during technical integration process 📍Work with our product & engineering teams to translate prospect feedback into meaningful product insights


📍Bachelor’s degree in Computer Science or equivalent working experience 📍Previous customer-facing experience (advantageous: in a technical sales role) 📍Ability to quickly understand new technologies and complex concepts quickly (advantageous: a track record of success in financial technology or technology startup)

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