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Senior Systems Analyst (Salesforce), Trust & Risk
over 1 year ago | 1524 views | 10 applications

About the company

Coinbase is one of the most trusted cryptocurrency exchanges today. It secures cash on FDIC-secured accounts, lets you securely connect and trade crypto via your bank account, and blocks suspicious accounts to ensure user safety

Job Summary

Ready to #LiveCrypto? Who you are:

You’ve got positive energy. You’re optimistic about the future and determined to get there. You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow. You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job. You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission. You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. What you’ll be doing (ie. job duties):

Work closely with product managers to analyze new requirements, build solutions and resolve production issues across Salesforce and legal contract management tools such as IronClad and Docusign. Perform complex data analysis and create appropriate exception reporting for stakeholders across Compliance and Legal. Manage vendor relationships by actively identifying bugs and providing feedback to address gaps. Be the point person for incidents pertaining to Legal platform tools. Collaborate with technical staff to build/support integrations. Troubleshoot and fix production issues based on severity and work with other teams to resolve them in a timely manner. Develop and execute test plans and test scripts. Learn and support new Compliance and Legal platforms. Prepare artifacts like detail designs, tech specs, data flow diagrams and business architecture diagrams. What we look for in you (ie. job requirements):

4+ years of experience in supporting Salesforce in admin capacity. 3 years experience in supporting contract management tools that work in conjunction with Salesforce for Sales, Legal or HR. Past experience managing vendor relationships with two or more appExchange products. Past experience interfacing and managing priorities across two or more business units. Experience in creating technical artifacts like Tech Spec, Model Map Diagrams and Business Architecture Diagrams. Hands on experience with operating in sprint cycles using Agile/Scrum framework. Ability to work in fast paced environments and adapt to changing priorities. Demonstrate proactiveness to take up broader org level initiatives to improve overall processes. Clear communication and ability to create order out of chaos. Nice to haves:

Experience organizing email campaigns ideally involving integrations with Salesforce. Experience working in an async environment with team members spread across various US time zones. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $127,075 to $149,500 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

ID: P33677

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at] and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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