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OKX
Senior Operations Manager P2P
atĀ OKX
5 months ago | 624 views | Be the first one to apply

Senior Operations Manager P2P

Full-time
Singapore
Per year
$84,000 To $120,000

About the company

About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.

Job Summary

Key Responsibilities

šŸ“Responsible for the Product Operation of various fiat currency P2P marketplace, able to effectively communicate and organize projects with the product teams, and continuously track business progress In-depth understanding cross border payments, stablecoins and business knowledge šŸ“Plan a series of localization operations for different overseas countries, analyze data, continuously monitor the effectiveness of activities, and be responsible for key business indicators šŸ“Review operational strategies and marketplace rules to promote product upgrades, and enhance platform competitiveness šŸ“Manage, maintain accounts and establish good relationships with P2P merchants šŸ“Assist in driving the growth of the P2P marketplace in various regions, emphasizing the engagement of Chinese-speaking merchants and users šŸ“Assist in developing strategies for new market growth and expansion

Qualifications

šŸ“At least 5-7 years in an internet or fintech company
šŸ“Passion and enthusiasm for cryptocurrency products
šŸ“Experience in crypto OTC trading and marketplace management is a plus šŸ“Understanding of cross-border remittance and payment systems is a plus šŸ“Experience in growing online marketplaces is a plus šŸ“Strong interpersonal skills, with a knack for exceptional customer service and relationship building šŸ“Self-motivated, with the ability to work autonomously and as part of a team, excellent communication skills, with fluency in Mandarin being highly advantageous as the role requires close communication with Mandarin speaking colleagues

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