WHAT YOU’LL DO

📍Lead and inspire a team of Infrastructure engineers to continuously deliver availability and reliability of Ripple products 📍Have a good attitude toward Platform Engineering and developing Internal Developer Platforms 📍Building and operating production software at internet scale 📍Balancing bias to action with the ability to make well-informed bets 📍Collaborating closely with our key partners as well as engaging directly with engineering customers to understand their needs and improve their experience 📍Owning, creating and maintaining processes and tooling for infrastructure organization, adding your own tooling and processes. 📍Support operations for infrastructure features and services 📍Build in observability for internal infrastructure services as well as provide related observability frameworks for applications 📍Minimize our mean time to resolve incidents by reacting to monitoring alerts, problems reported by employees or customers in a timely manner

WHAT YOU'LL BRING:

📍Strong familiarity with AWS tools and services 📍10+ years of total experience with 5+ years of management experience in building and leading diverse software infrastructure engineering teams. 📍Experience building and operating highly reliable distributed systems in a cloud environment 📍Customer-focused curiosity, passion for technology, pragmatic thinking, ability to jump into an ambiguous area, and break down complex problems 📍Demonstrated experience in improving the reliability and operational automation of complex, multi-tier systems 📍A strong product approach along with experience in delivering large complex projects collaborating with a variety of multi-functional partners that are technology, operations or business focused. 📍Experience with monitoring systems and incident management 📍Experience operating software as a service 📍Experience working in the FinTech a plus 📍Experience participating in incident response