About the company
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team is composed of PR/Media Relations, Events, Design, and other external-facing functions. The team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Events team is a dynamic group dedicated to crafting extraordinary experiences that encompass our company's values and mission. Our team is driven by a passion for bringing people together to connect in meaningful ways.
Job Summary
In this role, you will:
📍Administer, design, and scale the OTC tech stack for all commercial products (API and ChatGPT) 📍Partner closely with Applied, Go-to-Market, and Accounting teams to build and iterate on Revenue 📍System architecture for new products, including business process design, implementation, and post go-live support 📍Build Revenue Systems roadmap in alignment with business initiatives and needs 📍Maintain expert knowledge of OTC domains—including usage-based metering and subscription-based billing— and provide impactful recommendations to internal and external stakeholders 📍Design controls related to system implementation and enhancements to ensure data integrity and compliance with Industry standards
We’re looking for a blend of:
📍10+ years of progressive experience in managing and administering OTC/CPQ applications 📍3+ years of managerial experience 📍Experience and strong understanding of Salesforce, Stripe, and billing system APIs 📍Hands-on experience in leading full-scale implementation, including vendor selection, requirements, architectural design, user acceptance testing, and rollout 📍Domain expertise in the customer and transaction lifecycle from new product through revenue recognition 📍Strong project management skills 📍Proficient in SQL and data analysis tools. Python skills a plus 📍Exemplary interpersonal, verbal and written communication skills