About the company
We build interconnected user experiences in the metaverse that meaningfully extend the potential of our lives, providing new opportunities for economic, social and cultural change. These fulfilling online experiences thread through our daily lives, enriching multiplayer games, live interactive events, entertainment and social spaces. As companies and individuals around the world move to create, experiment with and participate in increasingly sophisticated immersive experiences, Improbable can be your trusted partner. Drawing on more than a decade of experience, we can provide the necessary infrastructure, technology, people, expertise and insight to help you realise your ambitions, whatever your needs.
Job Summary
Your opportunity:
📍Accelerating development through IT support 📍Fine-tuning our hardware specifications to tailor for the role 📍Advancing the user experience in our onboarding process 📍Management of Problem Tickets and scheduling meetings to ensure Problem Tickets are dealt with in a timely fashion
Why you're made for this:
📍You enjoy building machines from scratch 📍You are established in providing high-level IT Support with 5+ years of experience 📍General passion for games and game development 📍Strong end to end project management experience 📍You are enthusiastic about rolling out new technology and hardware 📍Good understanding of network infrastructures 📍Good knowledge of laptop and desktop hardware components 📍Good knowledge of working with Google Services (including Google Workplace/Google Meet) ; Atlassian products (Jira/Atlassian); Remote hosting tools and solutions; Azure and Office 365; Access management and permissions; Mac and Windows OS; Slack administration; Application deployment services (Puppet/InTune)
