About the company
Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. Weāre building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote-first team, we operate out of hubs within the US, Canada, UK, and Germany today. Weāre innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.
Job Summary
As our Senior IT Systems & Operations Engineer, you will:
šEngage stakeholders throughout the company to understand the needs and priorities to securely implement and maintain corporate applications, while promoting IT best practices cross-functionally Implement and maintain tools for IT operational efficiencies and automation, with a lens on innovative and modern technology (i.e. AI chatbots) šBolster our inventory management capabilities in EMEA, striving for efficient distribution, retrieval, and maintenance of company hardware šEnsure technological compliance with evolving security standards and policies, while future-proofing automations, computer systems, MDM, office network infrastructure, and remote collaboration tools šStreamline and optimize the configuration and workflows for access management with Workday data, Okta configuration, and downstream applications šDevelop requirements, build, and thoroughly test workflows and automations in iPaaS tooling (i.e. Zapier) to automate manual processes for IT and business stakeholders šAutonomously lead large impact system integration projects through all stages of SDLC šCreate, maintain, and promote standards, procedures, and documentation for IT šChampion IT company wide by ensuring quality internal customer service for our global company through service desk tickets and access administration šTravel to our offices on a periodic basis to provide onsite AV, networking, and conferencing support šPartner closely with leadership to build and report on team OKRs and roadmaps šBuild and maintain vendor relationships and third party services as needed šTeam members in this role are required to be within commuting distance of Dublin.
You
šCurious about who thrives at Whatnot? Weāve found that low ego and a growth mindset, while leaning into action, details, and impact goes a long way here.
šJoin our growing IT Systems & Operations team! You will work cross functionally with our Security, Finance, and People team, as well as stakeholders across the company to ensure we are providing all employees with an exceptional experience from onboarding to offboarding, enabling them with the appropriate hardware and software to effectively do their job.
šYou should have strong internal customer support skills, excellent problem solving abilities, and a knack for working cross-functionally in a fast-paced, multi-project environment. Our ideal candidate will bring hands-on technical experience with many tools listed below, as well as the curiosity and adaptability to learn new ones.
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