About the company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https://www.paypal.com , https://about.pypl.com and https://investor.pypl.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Job Summary
In your day-to-day role, you will:
📍Own the product narrative, articulate compelling value propositions for merchants, translate product features into customer-centric messaging frameworks, and develop sales collateral and learning agendas to guide sales and marketing teams. 📍Champion the customer voice, advocating for customer needs and problem statements within the product organization, driving customer-centric product development and roadmap prioritization. Identify and gather customer feedback, effectively "translating" it into actionable insights and market requirements for product teams. 📍Collaborate cross-functionally, partnering closely with product teams (Checkout, Merchant Platforms), sales, marketing, and servicing leadership to ensure seamless product launches and merchant adoption of new checkout and personalization products. 📍Be at the forefront of all Checkout (XO) and Personalization innovation initiatives, contributing to transformation of the checkout and payments landscape. 📍Own and measure the success of go-to-market initiatives, demonstrating a clear impact on product adoption, revenue metrics, and retention strategies.
What do you need to bring
📍Track record of experience in B2B Product GTM, Product Marketing, and/or Product Commercialization Strategy; ideally within payments or financial services industry. 📍Experience bringing an AI/ML based product to market. 📍Strong understanding of go-to-market strategies, customer segmentation, and messaging development. 📍Proficiency in creating compelling sales collateral and training materials that empower sales teams to close deals. Exceptional written and verbal skills, with the ability to tailor messaging to diverse audiences. 📍Passion about understanding customer needs and translating them into actionable insights for product development and market scalability requirements. 📍Strategic thinker with analytical and problem-solving skills, able to develop and execute data-driven go-to-market plans and pilot programs. 📍Collaborator extraordinaire who thrives in a fast-paced, cross-functional environment and enjoys building solid relationships with stakeholders across the PayPal Inc. organization. 📍Familiarity with global markets and the ability to adapt strategies to different cultural contexts is a plus.
