About the company
Cognyte is a global leader in investigative analytics software that empowers a variety of government and other organizations with Actionable Intelligence for a Safer Worldā¢. Hundreds of customers in more than 100 countries rely on Cognyte solutions to accelerate and conduct investigations and derive insights, with which they identify, neutralize, and tackle threats to national security and address different forms of criminal and terror activities.
Job Summary
As a Cognyter you will:
šAnalyze large and complex datasets across departments (Sales, Marketing, Customer Success, etc.) to identify trends, issues, and actionable insights šTranslate business needs into structured data analysis, delivering impactful dashboards, reports, and recommendations šSupport strategic decision-making through business intelligence tools and data storytelling šPartner with cross-functional teams to drive data-driven initiatives across the organization šCollaborate with IT and GTM teams to evaluate current Salesforce (SFDC) usage, identify workflow gaps, and enhance CRM-related processes šHelp design, document, and implement improvements in Salesforce to increase efficiency, automation, and data integrity šAct as a bridge between business and technical teams to ensure CRM updates meet operational needs šMaintain high data quality and governance standards within Salesforce šProvide user training and support change management for Salesforce process updates
Requirements
For that mission, youāll need: š3+ years of experience in a data analyst role with a strong focus on data-driven insights and CRM optimization šHands-on experience with Salesforce.com (SFDC), including workflows, reports, dashboards, and data governance šStrong analytical and problem-solving skills with proficiency in Excel, SQL, and data visualization tools (e.g., Tableau, Power BI) šExcellent interpersonal and communication skills with the ability to collaborate with both technical and business stakeholders šHigh attention to detail and a passion for turning data into meaningful business outcomes
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