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Orca
Research Ops Coordinator
at Orca
about 16 hours ago | 11 views | Be the first one to apply

Research Ops Coordinator

Full-time
United States, North America
Per year
$55,000 To $60,000

About the company

The leading trading protocol on Solana.

Job Summary

What you’ll do

📍Own participant operations – Lead end‑to‑end recruitment: design and iterate screeners, creatively source elusive crypto‑native users, coordinate scheduling, and manage incentives that keep participants engaged. 📍Systematize research workflows – Define and maintain SOPs; own and optimise our tooling stack (Tally, Sprig, Notion, Zapier, etc.); and ensure every study adheres to GDPR and ethical standards. 📍Command logistics & budget – Track timelines, incentive spend, and the annual Research Ops budget; surface operational KPIs (lead time, show‑rate, cost per participant) and drive continuous improvement.

What you’ll bring

📍Operational chops – 2+ years in Research Ops, participant recruitment, or similar role in a remote, high‑growth tech or crypto environment. 📍Crypto‑native perspective – Understanding of Solana crypto‑Twitter culture; personal experience Solana DeFi protocols. 📍Creative + analytical thinking – Ability to zoom out for big‑picture strategy while keeping in mind the operational details; you naturally put yourself in the user’s shoes. Comfortable creative problem solving to meet users where they’re at while keeping meticulous records. 📍Documentation skills – Own the source-of-truth: craft clear candidate profiles, keep the user database clean and searchable while saturated with knowledge that counts and curate small “always-on” panels so the team can tap the right participants fast. 📍Automation mindset – Fluency with spreadsheets/databases and light scripting or Zapier to eliminate manual drudge‑work.

If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.

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