About the company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visitāÆhttps://www.paypal.com ,āÆ https://about.pypl.comāÆand āÆhttps://investor.pypl.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Job Summary
Essential Responsibilities:
šParticipate in the product or platform discovery/build requirements as well as see through that it is successfully deployed šAct as a product evangelist to socialize the insights as well as gather feedback to make your product effective for all the users šCollaborate with various internal stakeholders to solve complex merchant issues šUtilize data analysis techniques to make informed decisions šCoordinate, write, and action merchant communication and follow-up šWork with cross-functional teams to establish operational procedures and provide supporting documentation šCommunicate with stakeholders, both internal and external, including merchants if necessary šUnderstand business needs and solve customer problems šBuild analytical product/platform solutions; explore data to find actionable insights šWork with the Lead Product Manager to understand the problem space
Expected Qualifications:
š1+ years relevant experience and a Bachelorās degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
šUnderstanding of customer discovery, market research, and competitive analysis šExposure to roadmap planning and feature prioritization šKnowledge of UX/UI principles and user-centered design thinking šExcellent communication and cross-functional collaboration skills
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