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Luno
Payment Operations Analyst
at Luno
3 months ago | 353 views | 2 applications

Payment Operations Analyst

Full-time
Cape Town
Per year
$59,000 To $92,000

About the company

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

Job Summary

Your mission will be:

📍Support day to day operations related to global customer payments and payment gateways 📍Work with the engineering, community and operations teams to identify operational areas of improvement and create and monitor new processes to keep teams as efficient as possible 📍Perform bank and payment provider reconciliations and investigate any issues that are identified 📍Assist with running new integrations through testing before launch 📍Exercise maintenance of current integrations and operations and identify areas of improvement based on current practices 📍Implement and execute processes related to internal audits, quality control, compliance and training

A little about you:

📍A university qualification with 3-5 years relevant work experience ( finance/accounting will be advantageous) 📍A South African work permit if not a South African citizen 📍Experience in a fast moving and ever-evolving environment (Operational Finance) Reconciliations experience 📍Experience in E-commerce / Online banking / Payment gateways 📍Ability to stay on top of tasks assigned (great sense of urgency) - Task oriented with high attention to detail and accuracy 📍​​Curious mindset - Confident in challenging an idea when you disagree and seek further understanding when required 📍Innovative - Constantly re-imagining better & efficient ways to do business 📍Strong analytical skills - Identify problems and implement solutions 📍Client centric - Obsessed with meeting and exceeding customer expectations 📍Self-starter - Capable of working without detailed direction or close supervision 📍Work well in a team-based environment - Positive energetic personality with the ability to communicate concisely with teammates 📍Friendly, transparent, articulate and driven to succeed 📍Interest in Cryptocurrency will be advantageous 📍Internet access at home and the ability to work remotely(Luno will provide successful candidates with suitable equipment to set them up for success)

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