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Matter Labs
Partner Success Manager
2 months ago | 392 views | 5 applications

Partner Success Manager

Per year
$81,000 To $95,000

About the company

Scaling Ethereum with Zero Knowledge Proofs.

Job Summary

What You'll Be Doing

📍Partner Relationship Management: Cultivate and maintain strong relationships with key partners, acting as their trusted advisor and advocate within the company. 📍Daily Support: Serve as the primary point of contact for partners, addressing their inquiries, concerns, and requests in a timely and professional manner. 📍Technical Liaison: Collaborate closely with our engineering team to ensure that partners receive the technical support and assistance they need to leverage our products and services effectively. GTM Strategy Development: Work closely with partners to understand their business objectives and challenges, co-designing tailored GTM strategies that drive mutual success and growth. 📍Performance Monitoring: Monitor key account metrics and performance indicators, proactively identifying opportunities for optimization and improvement. 📍Cross-functional Collaboration: Foster strong partnerships with internal teams, including sales, marketing, and product development, to ensure alignment and cohesion in supporting client needs. 📍Feedback Loop: Gather feedback from partners regarding their experiences, preferences, and pain points, and relay this information to relevant stakeholders to drive continuous improvement. 📍Market Insights: Stay abreast of industry trends, competitive dynamics, and market developments, leveraging this knowledge to inform strategic decisions and initiatives.

What We Look For in You

📍3+ years in partner facing and/or customer relationship management role 📍Driven by passion, curiosity, and desire to make a meaningful contribution to the crypto industry 📍Very strong project management and communication skills 📍Focus on cross-team and cross-disciplinary skills that will allow you to work with various teams and stakeholders 📍Solid understanding of blockchain technology 📍Ownership mindset and a track record of successfully accomplished projects

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