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Cheesecakes Labs
Mid-level Business Operations Analyst
22 days ago | 153 views | 4 applications

Mid-level Business Operations Analyst

Full-time
Remote

About the company

Cheesecake Labs is a software design and engineering partner that builds tech products. With locations in California and Brazil, we have been building apps since 2013. We know the process and empower a multidisciplinary team of 100+ designers, engineers, and project managers to deliver delightful solutions. Our purpose is to help companies and entrepreneurs build successful tech products that solve real-world problems.

Job Summary

Some activities you would do on a typical day at Cheesecake Labs

šŸ“Support strategic operations through data collection and process insights from Engineer Manager, Service Delivery Manager, and other stakeholders. šŸ“Use squad inputs from Squad Leads (Product Managers, Delivery Managers, and Engineer Managers) to track budget progress and project status. šŸ“Ensure that project management controls are being properly updated to enable reliable data collection. šŸ“Work across the many tools available to ensure that consistency and tracking in the operations, including Hubspot, Spreadsheets, Time Tracking Apps, Figma and others. šŸ“Maintain and structure a centralized view of project and client status across the portfolio, including budget, risks, and opportunities. šŸ“Setup new clients and operate time tracking tools with accuracy specially on items related to billing and hours tracking for invoice accounting. šŸ“Analyze portfolio data to generate insights that support performance tracking and strategic planning. šŸ“Identify and lead opportunities to automate parts of the administrative operational workflow. šŸ“Conduct business process analyses to uncover inefficiencies and drive continuous improvement. šŸ“Support the planning, execution, and monitoring of project allocation and deliveries across multiple software development teams. šŸ“Collaborate with cross-functional teams (e.g., Product, Engineering, Ops) to support great quality and client-centric service delivery.

In order to succeed, you'll likely need the following skills

šŸ“Advanced English proficiency for written communication and business team interactions. šŸ“Advanced experience with Google Sheets and spreadsheet formulas. šŸ“Experience creating dashboards. šŸ“Strong analytical and logical thinking skills. šŸ“Understanding of software development project workflows and the agile mindset. šŸ“Excellent verbal and written communication skills.

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