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Long View
Microsoft Teams Voice Consultant
10 months ago | 1127 views | 1 applications

Microsoft Teams Voice Consultant

Full-time
Remote

About the company

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Job Summary

A Day in the Life:

📍Utilizing in-depth knowledge of Core capabilities, Enterprise Voice and Telephony features of the Unified Communications suite of products more specifically with Microsoft Teams and Voice 📍Reviewing client requirements, designing, and deploying Unified Communications applications accordingly 📍Providing guidance with Governance and Security of Microsoft Teams, Office 365, and related technologies 📍Ensuring network infrastructure is configured correctly and capable of providing the best possible end-user experience for voice and video communications 📍Ensure key stakeholders are kept updated and informed of challenges and mitigations strategies by creating as well as presenting reports outlining- progress, problems, and solutions 📍Collaborating with architects, project managers, and team leads, to deliver industry-leading Microsoft technical solutions successfully and on time 📍Establishing detailed documentation including knowledge transfer materials, FAQs, and transition to operations information 📍Provide access and permissions to work with third-party vendors to handle Contact Center solutions

What You Bring:

📍6+ years of relevant experience in a client-facing infrastructure role 📍Previous experience migrating, deploying, and maintaining Microsoft Teams and Microsoft Unified Communication Platform 📍Strong documentation and organizational practices 📍Ability to work efficiently and effectively under pressure 📍Strong analytical, problem-solving, and troubleshooting skills 📍Experience working in a team-oriented, collaborative environment

What Makes You Extra Awesome:

📍Experience with Microsoft Teams, Office 365, and Voice Gateway management

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