Key responsibilities:

📍Shape User Outreach Campaigns. Collaborate with cross-functional stakeholders to determine the best possible campaign based on available tooling, historical insights, and optimal conversions. 📍Operate User Engagement Tooling. Drive and create user engagement campaigns with varying form factors and goals that are often highly complex. These campaigns are both those centered around key user milestones as well as adhoc more bespoke one-time initiatives. 📍Conduct Experiments. Collaborate with product and data science as well as generate your own experiments to iterate to optimal outcomes. 📍Analyze results with high statistical rigor leveraging SQL and implement learnings. 📍Build Scalable Process. Build a process to create scalable yet flexible global user engagement campaigns which grows to function in a dynamic environment with ever changing requirements.

About You

📍You have 3+ years of relevant experience. You have succeeded in high-performance operations or product operations roles in the past at similarly face-paced consumer companies. Tooling utilized includes Braze, Posthog, Firebase and Sendgrid. 📍You are detail oriented. You have driven high-impact campaigns before which require high level of attention to detail. 📍You gain mastery of tooling. You are able to quickly understand limitations and make the most out of engagement tooling. The ability to write queries in SQL is strongly preferred. 📍You have strong cross-cultural competency. You are able to communicate and do business across different cultures and countries and have experience working in cross-cultural environments. 📍You’re innovative. You love coming up with solutions to unconventional problems and taking action. This is a must 📍You’re analytical. You make data-driven decisions and are eager to contribute to larger strategy conversations