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Groma
Junior Property Operations Associate
at Groma
about 2 months ago | 282 views | Be the first one to apply

Junior Property Operations Associate

Full-time
Start-up
Boston

About the company

Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit www.groma.com to learn more about us.

Job Summary

Property Management

📍Field inbound calls, emails, and resident portal requests and inquiries 📍Manage scheduling and follow-up of maintenance tasks across a team of field technicians and third-party contractors 📍Perform on-site property inspections for apartment turnovers and quarterly inspections 📍Perform monthly outstanding balances audit for rent collections 📍Perform monthly billing for completed work orders 📍Complete supply inventory audits quarterly 📍Assist with the move-in and move-out process for residents

Experience

📍1+ years of experience in customer service or hospitality position, experience in the real estate industry a plus! 📍Strong computer and Excel skills (Google Suite experience preferred) 📍Excellent communication and interpersonal skills 📍Ability to work independently and as part of a team 📍Diligent and efficient documentation, task, and schedule management skills

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