Responsibilities

📍Data Entry: Accurately enter and manage data across various platforms; Ensure data integrity and timely updates to all relevant systems. 📍BPO Data Management: Oversee and manage outsourced data processes; Collaborate with BPO partners to maintain quality and efficiency. 📍Confluence Maintenance: Maintain and update Confluence pages with relevant operational information; Assist in organizing and managing the documentation within Confluence. 📍Trading Assistance: Provide support to the trading desk with necessary operational tasks; Assist in the preparation and execution of trading operations.- 📍Internal Team POC (Point of Contact): Act as the main point of contact for internal teams for operational queries. - Facilitate communication and coordination among various departments. 📍Design Support: Assist in the creation and management of operational design materials; Coordinate with the design team to ensure consistency across materials. 📍Onboarding: Support the onboarding process for new clients and employees; Ensure all necessary documentation and training materials are provided. 📍Translation: Provide translation support for internal and external communications, as required. 📍Customer Support (CS): Assist the customer support team with resolving operational issues; Ensure a high level of customer satisfaction through efficient support. 📍P2P (Peer-to-Peer) Operations: Support the operations related to P2P transactions; Ensure the smooth processing of P2P activities within the platform.

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