About the company
Kiln is the leading enterprise-grade staking platform, enabling institutional customers to stake assets, and to whitelabel staking functionality into their offering. Our platform is API-first and enables fully automated validators, rewards, and data and commission management. With over $4+ billion crypto assets being programmatically staked, Kiln has a particularly strong track record on Ethereum as we run over 4% of the network; this includes 30,000+ validators with 0 slashing events. The team is made up of over 52 ecosystem enthusiasts formerly at Google, Circle, Ledger, Chainalysis, and other leading technology and cryptocurrency companies. Join Kiln and help us make the web more secure, stable, decentralized, and fair!
Job Summary
key Responsibilities
📍Support & Services 📍Support day-to-day IT operations, including end-user support and assisting across hardware, software, and employee lifecycle requests. 📍Refine our support tooling, documentation, and feedback loops. 📍Triage and resolve endpoint, access, and SaaS issues while designing processes to minimise future issues. 📍Managing on-site hardware and video conferencing equipment. 📍Endpoint Management 📍Manage the lifecycle of Mac endpoints using Kandji, Crowdstrike, Kolide and asset management systems. 📍Improve management of Linux endpoints (currently 10% of our overall fleet). 📍Enforce baseline security policies, configuration standards, and compliance monitoring.
Requirements
📍Basic scripting and automation experience such as Python, Bash, APIs, Zapier, or similar 📍Detail-oriented with strong process documentation and change-management savvy 📍A builder’s mindset (creating repeatable, self-service, or AI-enhanced processes) 📍Familiarity with IAM best practices (least privilege, group-based access, audit logging) 📍Excellent communicator and collaborator in English with technical and non-technical team members
The crypto industry is evolving rapidly, offering new opportunities in blockchain, web3, and remote crypto roles — don’t miss your chance to be part of it.
