About the company
Impossible Cloud represents the spirit of innovation and determination. Our cutting-edge cloud solutions help bridging the gap between web3 technology and mainstream B2B cloud use cases. We are eliminating frictions currently slowing web3 mass adoption and deliver key benefits like increased speed and security while optimizing costs. Impossible Cloud was founded by serial entrepreneurs who formerly built multiple unicorns. With our top team of passionate people who have joined Impossible Cloud from several different countries, we are continuously researching and pushing the boundaries of distributed technologies. Impossible Cloud is backed by an all-star team of internationally renowned venture capital companies, and we are part of the Protocol Labs Network.
Job Summary
About the role:
This is a senior, hands-on leadership role at the intersection of data centre operations, remote hardware provisioning, and distributed infrastructure. You'll own the technical relationship with our Hardware Providers (HPs) — the operators who supply the bare metal compute and storage that powers ICN. This is a founding-team-level hire: you will help set the north star for the entire team.
Responsibilities:
📍Own end-to-end technical onboarding for new Hardware Providers, including remote installation tooling, validation pipelines, and SLA testing. 📍Direct troubleshooting of connectivity, firmware, BIOS/BMC, and OS-level issues. 📍Manage GPU clusters including bare-metal provisioning, InfiniBand/RoCE networking, and NVMe/distributed storage. 📍Define and enforce hardware standards across the provider network (GPU types, networking, storage configs). 📍Own operational playbooks, lifecycle management, and capacity planning. 📍Serve as the primary escalation point for hardware incidents. 📍Build and maintain real-time messaging and alerting interfaces within the ICN console. 📍Develop and manage escalation workflows and SLA communication protocols between ICN, SPs, and HPs. 📍Lead and grow a 7-person infrastructure engineering team, including hiring, onboarding, and developing engineers as the function scales. 📍Contribute directly to architecture and code across GPU provisioning and the control plane.
Requirements:
📍8+ years in infrastructure, data centre, or systems engineering; 3+ years in technical leadership. 📍Hands-on experience at the hardware-software boundary: IPMI, PXE, BIOS/firmware, NIC configuration. 📍Strong Linux, cloud infrastructure, and data centre networking background. 📍Experience operating hardware onboarding pipelines across large, multi-region server fleets. 📍Startup DNA — you've built things from scratch and move fast without sacrificing reliability. 📍Comfortable in a Terraform module as well as presenting infrastructure strategy to leadership. 📍Energised by zero-to-one challenges and able to write clearly for external partners.
Nice-to-have: 📍GPU infrastructure experience (H100/A100, InfiniBand). 📍Background in DePIN/Web3. 📍Experience building internal developer tooling or real-time operational consoles.
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