About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
Key Responsibilities:
šStrategic Leadership: Develop and execute a global fraud risk strategy that aligns with the company's goals and the dynamic nature of the crypto industry. Collaborate and work with Risk Product & Enterprise Risk members on the strategy and support the risk management program/initiatives. šOperational Excellence: Oversee the day-to-day operational and capacity needs of the fraud risk team, ensuring effective handling and support for escalations. Implement a risk operational excellence program across all front-line functions. šCompliance and Risk Management: Continuously drive a culture of risk and compliance within the organization. Develop and maintain fraud policies, procedures, and processes supporting new and existing products and services. šAnalytics and Technology: Understands comprehensive risk analytics strategy to identify fraud patterns and behaviors. Drive innovation in risk tools and modeling capabilities, emphasizing automation and process simplification with internal stakeholders. šStakeholder Management: Manage relationships with key stakeholders like Compliance, Product Engineering, Customer Support, Marketing, and Finance. šTeam Development: Build and mature the global risk operation team. Focus on employee engagement, mentoring, and fostering a diverse and inclusive work environment.
Qualifications and Skills:
šExperience: 10+ years of senior leadership experience in Risk, Payment, and Operational roles, preferably in the FinTech or crypto industry. šExpertise: Proven track record in fraud risk management, operational strategy design, and implementation. Strong capabilities in risk analytics. šLeadership: Natural coaching and mentoring skills with a commitment to team growth and diversity. šAdaptability: Ability to thrive in a fast-paced, dynamic environment; adaptable to changing priorities. šTechnical Acumen: Familiarity with blockchain and cryptocurrency landscapes is preferred. šLanguage Proficiency: Fluent in Mandarin and English (both verbal and written) šEducation: Bachelor Degree, MBA is an advantage but not mandatory.